Bartender Training
About Course
A comprehensive course designed for individuals looking to become a certified bartender, covering the responsibilities, qualifications, and skills required for the role, as well as best practices for providing exceptional service.
The “Complete First” Rule
In Tailwind LMS setup, lesson completion is a manual action. To ensure your progress is recorded correctly, you should follow this specific order:
Consume the Content: Read the text or watch the video in full.
Click “Mark as Complete”: This button is usually located at the top right of the lesson interface or right above the navigation buttons.
Note: Once you click this, the page will refresh and your completion bar will fill.
Click “Next”: Only after you see the completion confirmation should you click the “Next” button to move forward.
What Will You Learn?
- Bartender is responsible for providing exceptional service to guests - This course goes through the proper steps and protocols to achieve these goals.
Course Content
Bartender Responsibilities and Qualifications
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Understanding the Role of a Bartender
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Responsible Service of Alcohol (RSOA)
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Bartender Qualifications and Skills
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Bartender Best Practices
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Uniform Standards and Professionalism
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Bartender Responsibilities and Qualifications Quiz
Super 7: Steps of Exceptional Service
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Step 1: Two-Minute Greet
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Step 2: Suggestively Sell
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Step 3: Order and Serve
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Step 4: Monitor and Limit
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Step 5: Follow-Up
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Step 6: Restock and Replenish
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Step 7: Handle Cash and Payments
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Super 7: Steps of Exceptional Service Quiz
Bartender Standard Operating Procedures (SOPs)
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Proper ID’ing of Guests
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Alcohol Service in Compliance with RSOA
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Placement of Active Checks
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Uniform Standards
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Bartender Standard Operating Procedures (SOPs) Quiz
Exceptional Service
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Best Practices for Exceptional Service
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Importance of Eye Contact and Positive Body Language
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Maintaining a Clean and Organized Workspace
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Exceptional Service Quiz
Certification and Continuing Education
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Importance of Certification and Education
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Final Exam